Stanley has issued a recall of 2.6 million travel mugs, citing lid failures that pose a burn hazard. Consumers are urged to stop use immediately and seek replacements.
Stanley Mugs Recalled: A Risk to Consumers
Stanley 1913, known for its durable stainless steel products, has announced the recall of approximately 2.6 million Switchback and Trigger Action travel mugs. The recall comes after reports that lid threads can shrink when exposed to heat and torque, causing the lids to detach during use and creating a significant risk of burns.
The U.S. Consumer Product Safety Commission (CPSC) issued a notice on December 12, 2024, urging consumers to discontinue use of the affected products immediately. Replacement lids are available free of charge from the company.
Specific Models and Sizes Identified in Recall
The recall affects all Switchback and Trigger Action mugs in 12 oz., 16 oz., and 20 oz. sizes, with a polypropylene lid. The affected product identification numbers, printed on the bottom of each mug, include:
- Switchback: 12 oz. (20-01437), 16 oz. (20-01436, 20-02211)
- Trigger Action: 12 oz. (20-02033, 20-02779, 20-02825), 16 oz. (20-02030, 20-02745, 20-02957), 20 oz. (20-02034, 20-02746)
These mugs were sold in various colors, including white, black, and green, across major retailers such as Amazon.com, Walmart, Dick’s Sporting Goods, and Target, as well as through online channels. Retail prices ranged from $20 to $50, depending on the model, during sales spanning from June 2016 through December 2024.
Reports of Injuries Spur Action
Stanley has received 91 reports worldwide of lid detachment, 16 of which occurred in the United States. These incidents have led to 38 burn injuries globally, including two in the U.S. Eleven of these cases required medical attention, further underlining the serious nature of the hazard.
A company spokesperson reiterated the importance of public safety and encouraged users to visit their recall site for a free replacement lid.
How to Get a Replacement Lid
Consumers who own one of the recalled mugs can contact Stanley through its toll-free number 866-792-5445 (available 8 a.m. to 5 p.m. ET, Monday through Friday) or by visiting their official recall page at www.stanley1913TMrecall.expertinquiry.com. Alternatively, the company’s website, www.stanley1913.com, provides an easy way to submit a recall claim.
Broader Implications for Stanley’s Reputation
This recall underscores the potential risks associated with manufacturing defects, even for established brands like Stanley. While the company has acted swiftly to address the issue, some consumers may question the oversight in quality control that allowed this defect to persist over multiple product lines and years.
Industry experts note that recalls of this scale can have lasting impacts, emphasizing the need for brands to maintain rigorous testing and safety standards. Stanley’s response to the recall will likely play a significant role in determining customer loyalty moving forward.
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